A message regarding COVID-19 from Michael F Whalen Contracting LLC
We have been monitoring the Coronavirus carefully and, prior to the increase in cases, we began taking precautions. This includes the use of 70% alcohol-based hand sanitizer, limiting physical contact (ie handshaking), sterilizing vehicles, etc.
As always, we take our role in the community seriously and make every effort to ensure our clients are safe. We are thankful for the opportunity to present an estimate for your roofing work. To alleviate concerns, we’d like to reassure you with the following.
1.) Through the use of technology, we are able to provide you with an accurate estimate without ever having to set foot on your property. We do this using satellite imaging software that accurately measures your roof. Just provide us with your address, that’s it!
2.) In the event that a physical inspection is necessary, we are on the outside of your home, and have no reason to ever come inside. We can do everything we need to do without ever coming into contact with one another. We’re happy to wave to you through a window!
3.) We are happy to set up virtual meetings to discuss your estimate and answer any questions you may have.
4.) You may hear our estimator walking on your roof. This is a quick process and shouldn’t be too intrusive or disruptive to those working at home.
5.) If you should need an emergency repair, we can perform the task without ever coming inside your home, or coming into personal contact with one another. We can do all paperwork and billing electronically.
6.) As always, if any one of our estimators is ill, they will be asked to stay home and get well. We ask for your patience and understanding in case an appointment must be rescheduled. We thank you in advance for your patience during this most challenging and unprecedented time.
– Your friends over at Michael F Whalen Contracting LLC